Category Training and Development


Toughen Up!

If you are tolerating too much from your people, maybe you are really nice, or … maybe there is something else going on. As described in previous posts, perhaps: You don’t want people to think you are bossy—you don’t think people like to be bossed around.  You’re afraid of damaging the relationship or de-motivating the …


The Freedom Fighter’s Dilemma

You may recall in previous posts we’ve talked about BLM—Be Like Me—syndrome. It refers to the tendency to assume your colleagues and employees think like you, share your point of view, and will respond to things the same way you do. This results in the expectation that your employees will read your mind and know …


Captain Empowerment

I am, by profession, an executive coach.  Part of the job is to advocate fiercely for the client’s best self and champion possibility.  I am often asked “What do you do if you don’t think the client is capable of accomplishing the goals they’ve set?” My answer is always “who am I to judge?”  It …


Manager Blunder #10: Oh, Shut Up

Our final installment on Manager Blunders – though I have received so much email on this topic, I may extend to 20 – complaining. defines it thus: com·plain    [kuh m-pleyn] 1. to express dissatisfaction, pain, uneasiness, censure,resentment, or grief; find fault: He complained constantly about the noise in the corridor. 2. to tell of one’s pains, ailments, etc.: to complain of a backache. In our family it is OK to say something once, but if you don’t do anything to change the …


Don’t be The Seagull: Manager Blunder #8

 “Seagull managers fly in, make a lot of noise, dump on everyone, then fly out.”* OK.  I’ve done a little research and it appears that the term “Seagull Management” was actually coined by Ken Blanchard and Pat and Drea Zigarmi in *Leadership and the One Minute Manager.  Manager Blunder #8 is to fall off the …

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